Exchange Policy

Our goal is to ensure your satisfaction with every purchase. If you are not happy with your item, you may request an exchange following the conditions below.

Eligibility

Products must be returned in unused condition with original packaging, labels, and any included accessories intact.

How to Request

Log into your account and select the order to begin the exchange request. Once confirmed, you will receive instructions for sending back your item.

Non-Exchangeable Items

Customized products, intimate wear, and certain seasonal goods may not be eligible for exchange. Details are noted on product pages.

Processing

Exchanges are processed once we receive and inspect your returned item. Updates will be shared through your account.